Dear customers, collaborators and users:
Following the recommendations of public authorities and the principle of guaranteeing the safety of our team, at least until next Monday, April 13, 2020, all ACERTA staff will tele-work.
Please, in case you need to contact someone of us, preferably do it so by email. Our staff will contact you by phone in the cases that you require it.
Our auditors will not perform on-site audits, with rare exceptions specifically addressed to our clients.
All affected audits will be rescheduled for subsequent weeks, once the general confinement order is canceled.
On some occasions, depending on the guidelines of the standards owners, remote/virtual audits, or part of them, may be performed. We will also discuss that specifically with each client, depending on their needs and possibilities.
It is inevitable that this measure will create some small inefficiencies, but it is absolutely necessary to adopt it to help eradicate the current coronavirus pandemic.
Thank you very much for your understanding. We hope to be able to re-establish our normal service very soon.