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ESG SATISFACTION SURVEY


Below, we pose a series of questions regarding your experience in handling the case file and the performance of the ACERTA staff involved.
Do you authorize us to share the information you are about to provide with the technical administrative staff of the entity in order to improve our service? *
File subject of the survey:

This is a process of

Evaluation of the performance of ACERTA's personnel


Communication
Deal
Quality of work

Other appraisals

Ease of Validation/Verification process
Validation/Verification Deadline
Overall satisfaction with the procedure/service

Overall assessment of ACERTA with respect to other entities

Customer service
Deadline management
Ease of processing
Product/process quality

Description of incidents related to the Validation/Verification process and proposals for improvement.
Please confirm that you accept the terms of the privacy policy. *