Below, we pose a series of questions regarding your experience in handling the case file and the performance of the ACERTA staff involved.
Do you authorize us to share the information you are about to provide with the technical administrative staff of the entity in order to improve our service? *
File subject of the survey:
Evaluation of the performance of ACERTA's personnel
Communication
Deal
Quality of work
Platform
Ease of operation
Updated information
Utility
If you have detected any incidents in the management of this file in relation to the use of the platform, please describe them below:
Other appraisals
Ease of certification process
Certification deadline
Overall satisfaction with the procedure/service
Overall assessment of ACERTA with respect to other entities
Customer service
Deadline management
Ease of processing
Product/process quality
Description of incidents related to the certification process and proposals for improvement.
Please confirm that you accept the terms of the privacy policy. *
